Owners Area

Please find below site news and available documents for you to download. 

Large Item Deliveries

We will now be charging £20 + VAT for any large items delivered to the office that you cannot move yourself and require one of our vehicles to do so.

EV CHARGING AND CHANGES

An e-mail/letter has just been sent out. If you have not received, please get in touch with us.

Office access

Please remember the office is currently closed for face to face enquiries. If you have any questions or need assistance please call the office or send an email and we will get back to you as soon as possible.

If you do need to head up to the office, try to let us know first so someone can be in. Please always use the office entrance and do not go through the back garden.

Staying overnight

This is a reminder to anyone outside of the Moray council area, over night stays are only allowed from the 26th of April (for those in Scotland). Please only visit your caravan during the day until Monday when the Scottish government restrictions ease.

Thank you 🙂

 

The new Wi-Fi

There have been many queries about the new Wi-Fi on site. Some of you may have noticed it has been installed in your van but cannot connect. I believe Wi-Fi Scotland will contact everyone when all the installations have been completed and the system is up and running with welcome packs and log-ins.

They are aiming to have it ready by the 26th April but please note there may be some delays depending on the weather and potential changes to the restrictions (fingers crossed this doesn’t happen though!) If you ordered the Wi-Fi and it is not yet installed, please be patient, they will get to you!

When the laundry has Wi-Fi, I will send out information on how to connect.

If you have any other queries, please contact Wi-Fi Scotland directly as we do not have many details.

Opening 16th April

New guidelines released yesterday means we can reopen on the 16th! E-mails/letters have been sent with more specific information. Please check this before heading on site and get in touch if you have any questions.

Opening 26th April 2021

Please note due to the most recent guidelines released by the Scottish Government we will be opening on the 26th April. A letter/e-mail has been sent with more information.

NEW REGULATIONS- CARBON MONOXIDE MONITORS

An e-mail/letter has just been sent out with details about new regulations for carbon monoxide monitors. We need you to get back in touch by 17th of March with your decision. If we do not hear we will pass over responsibility to supply the monitor to you automatically.

If you have not received an e-mail (letters may take a few days) please get in touch.

Link to the letter here: Additional carbon monoxide alarm letter

2021 Terms and Conditions

Please find the new Terms and Conditions in the downloads folder on this page. They have now been uploaded. An e-mail/letter has recently been sent out with information about the new season and how to purchase the new Wi-Fi. Please get in touch if you have not received this.

Downloads

Some useful contact numbers and information:
Useful contact numbers/information

Useful Information Videos
Water supply, gas supply, reading the gas meter 

Please click here for the Terms & Conditions:
Park-Terms-and-Conditions-2021

For information about Additional Charges:
Additional Price Guide